I will admit that I never expected to be inspired to write a blog post by radio talk show host Bob Lonsberry. He and I differ on politics, but there are times when he talks that I stop and go, "hhmmmm," and the other day was one of those times. I admit that the radio is on as background noise so I am not always the best listener.
While I can't remember what started his whole conversation I believe it might have been the senseless death of a bicycle rider in Fairport by two alleged drunk drivers -- one on a motorcycle and one in a van. He talked about the woman, who had been a wife, mother, and teacher in the Fairport School District and then went on to say how -- in essence -- we need to count our blessings every day because you just never know when you won't be around to count them any longer.
What's the last time you had great customer service? Horrible customer service? What did you do about it? Many of us -- myself included -- typically sigh and walk away, vowing to never visit that store or website again, but we don't usually say anything. If, however, we do speak up, it's usually to complain about the bad, rather than to tout the good, right?
In the past I was more likely to complain to friends and family if my food was undercooked, the shoes I ordered weren't quite as advertised, or if the book I purchased had so many typos I couldn't even finish it. I rarely went to the source, I simply never gave that establishment my money again. Today though, with so many companies having social media pages, it is easy to voice your pleasure or displeasure at the moment of your unhappiness. I know I've done it, recently.
